100 Puueo St, Hilo, HI 967
(808) 935-5556

Checkin and out Policy

Office Hours: 7:30am to 11:30am and 2:00pm to 7:00pm

Check in time: 3pm-7pm – Guest arriving after 7pm please contact us 24 hours prior to arrival at +1 808-935-5556 for a simple and easy after hours virtual check instructions.

Check out time is 10:30am – Free late check out upon request and availability

Cancellation Policy

Reservations are fully refundable with requests made greater than 5 days prior to arrival. Cancellations requested 5 days or less from check in are subject to a 2 night cancellation fee. Please note that the entire stay is none refundable for guest that do not show up on the day of check in and did not request a cancellation prior to arrival.

We love our guest and look forward to meeting you all !

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